Insights
The post-pandemic demand for improved customer experience
Covid-19 has changed how we look at goods and services. What does this mean for the future of financial services and customer experience?
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Stay in touch with news, views and articles across industry with a technical perspective on Digital transformation
Insights
Covid-19 has changed how we look at goods and services. What does this mean for the future of financial services and customer experience?
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Insights
Our partnership with Mambu has been featured on Fintech & Finance news. The combined effort of the fintechs helps create an accelerated delivery of the customer experiences for origination, self-service, retention and customer engagement across all channels.ieDigital has already delivered Mambu’s platform for a joint customer that provides personal savings accounts to individuals and commercial […]
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Insights
Featured in Mortgage Finance Gazette – Our own Garry Larner speaks on ‘The Online Financial Services Revolution’ and looks at digital credentials of mortgage lenders. The Online Financial Services Revolution We all know that digital technology has re-written the way we interact with financial services providers in recent years. Indeed, the global fintech market was […]
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Insights
Emotional intelligence can play a part in relieving financial pressure on vulnerable customers, and improve how your business innovates. What role does emotional intelligence play in financial services? Finance is a cold, unemotional topic that only cold, unemotional people enjoy … right? Our experience is different. We’ve enjoyed working with so many organisations over the […]
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Insights
Many customers want to manage their finances using self-service facilities. Here are three highlights to get your self-serve strategy started. We talk a lot about the ability for people to self-serve, but what does it actually mean? It’s as simple as it sounds. It’s the ability for a customer to be able to do something […]
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Insights
Get your digital products and services right and you may have a Gen Z customer for life (or at least until you get it wrong). Various studies point to evidence that says Generation Z is frugal. These digital natives, born between the mid-to-late 1990s and around 2012, are apparently mindful of their finances and more […]
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A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.
